远控安卓设备加载不出图像，一直loading

jia

Eason

提供一下agent的日志，如果你远控的时候agent没有新增日志，那么：
1、你agent的host估计填错了，确保ipv4是否正确
2、windows的cmd如果你点击了会阻塞，这时候在cmd里面回车一下
3、还有一种可能，如果agent部署在linux的话，需要防火墙开放agent的端口

abeelan

Eason

我也遇到了这种情况，记录下解决过程，感谢 Eason 的解答。

1、先检查配置文件，agent-sources.zip(解压后) -> config -> application-prod.yml

agent host：一定要填写 agent 机器的 IP 地址，不是服务端！确保ipv4是否正确！
agent port：默认 7777

然后看下 agent 7777 端口是否可用

$ telnet 192.168.xxx.xxx 7777
Trying 192.168.xxx.xxx...
Connected to 192.168.xxx.xxx.
Escape character is '^]'.

# 查看 agent 机器是否监听 7777 端口
# Mac
$ netstat -AaLlnW | grep 7777
a5ce05e1635f483f        0 0/0/100        *.7777

# Windwos
$ netstat -nao | findstr 7777
  TCP    0.0.0.0:7777           0.0.0.0:0              LISTENING       8052
  TCP    [::]:7777              [::]:0                 LISTENING       8052

2、windows的cmd如果你点击了会阻塞，这时候在cmd里面回车一下

3、还有一种可能，如果 agent 部署在 linux 的话，需要防火墙开放 agent 的端口

# 检查防火墙状态
$ firewall-cmd --state  
not running

4、appium 环境正常，没有上面 The main Appium script does not exist 的报错。

jia

是要用那个ip地址呢，我用的是网线，配置的是以太网的这个

Eason

jia 都试试吧

jia

2022-01-13 13:40:14.174 ERROR 20488 --- [main] o.s.boot.SpringApplication               : Application run failed

java.lang.IllegalStateException: Failed to execute ApplicationRunner
	at org.springframework.boot.SpringApplication.callRunner(SpringApplication.java:802) ~[spring-boot-2.4.11.jar!/:2.4.11]
	at org.springframework.boot.SpringApplication.callRunners(SpringApplication.java:789) ~[spring-boot-2.4.11.jar!/:2.4.11]
	at org.springframework.boot.SpringApplication.run(SpringApplication.java:346) ~[spring-boot-2.4.11.jar!/:2.4.11]
	at org.springframework.boot.SpringApplication.run(SpringApplication.java:1329) ~[spring-boot-2.4.11.jar!/:2.4.11]
	at org.springframework.boot.SpringApplication.run(SpringApplication.java:1318) ~[spring-boot-2.4.11.jar!/:2.4.11]
	at com.sonic.agent.AgentApplication.main(AgentApplication.java:24) ~[classes!/:v1.3.0-beta1.1]
	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[na:na]
	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:77) ~[na:na]
	at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[na:na]
	at java.base/java.lang.reflect.Method.invoke(Method.java:568) ~[na:na]
	at org.springframework.boot.loader.MainMethodRunner.run(MainMethodRunner.java:49) ~[sonic-agent-prod.jar:v1.3.0-beta1.1]
	at org.springframework.boot.loader.Launcher.launch(Launcher.java:108) ~[sonic-agent-prod.jar:v1.3.0-beta1.1]
	at org.springframework.boot.loader.Launcher.launch(Launcher.java:58) ~[sonic-agent-prod.jar:v1.3.0-beta1.1]
	at org.springframework.boot.loader.JarLauncher.main(JarLauncher.java:88) ~[sonic-agent-prod.jar:v1.3.0-beta1.1]
Caused by: io.appium.java_client.service.local.InvalidServerInstanceException: The main Appium script does not exist at 'C:\Users\Administrator\AppData\Roaming\npm\node_modules\appium\build\lib\main.js'
	at io.appium.java_client.service.local.AppiumServiceBuilder.findMainScript(AppiumServiceBuilder.java:163) ~[java-client-7.6.0.jar!/:na]
	at io.appium.java_client.service.local.AppiumServiceBuilder.loadPathToMainScript(AppiumServiceBuilder.java:317) ~[java-client-7.6.0.jar!/:na]
	at io.appium.java_client.service.local.AppiumServiceBuilder.createArgs(AppiumServiceBuilder.java:373) ~[java-client-7.6.0.jar!/:na]
	at org.openqa.selenium.remote.service.DriverService$Builder.build(DriverService.java:358) ~[selenium-remote-driver-3.141.59.jar!/:na]
	at io.appium.java_client.service.local.AppiumDriverLocalService.buildService(AppiumDriverLocalService.java:91) ~[java-client-7.6.0.jar!/:na]
	at com.sonic.agent.automation.AppiumServer.start(AppiumServer.java:22) ~[classes!/:v1.3.0-beta1.1]
	at com.sonic.agent.tools.LaunchTool.run(LaunchTool.java:27) ~[classes!/:v1.3.0-beta1.1]
	at org.springframework.boot.SpringApplication.callRunner(SpringApplication.java:799) ~[spring-boot-2.4.11.jar!/:2.4.11]
	... 13 common frames omitted

jia

看日志里有个这报错，我jdk用的是17，应该没影响吧

Eason

jia 往上翻，你这个看不出来的

jia

这是log文件中所有内容：

2022-01-13 13:39:58.788  INFO 20488 --- [main] com.sonic.agent.AgentApplication         : Starting AgentApplication vv1.3.0-beta1.1 using Java 17.0.1 on IT-jia with PID 20488 (D:\agent-sources\sonic-agent-prod.jar started by Administrator in D:\agent-sources)
2022-01-13 13:39:58.796  INFO 20488 --- [main] com.sonic.agent.AgentApplication         : The following profiles are active: prod
2022-01-13 13:40:03.262  INFO 20488 --- [main] o.s.b.w.embedded.tomcat.TomcatWebServer  : Tomcat initialized with port(s): 8095 (http)
2022-01-13 13:40:03.293  INFO 20488 --- [main] o.apache.catalina.core.StandardService   : Starting service [Tomcat]
2022-01-13 13:40:03.294  INFO 20488 --- [main] org.apache.catalina.core.StandardEngine  : Starting Servlet engine: [Apache Tomcat/9.0.53]
2022-01-13 13:40:03.520  INFO 20488 --- [main] o.a.c.c.C.[Tomcat].[localhost].[/]       : Initializing Spring embedded WebApplicationContext
2022-01-13 13:40:03.521  INFO 20488 --- [main] w.s.c.ServletWebServerApplicationContext : Root WebApplicationContext: initialization completed in 4555 ms
2022-01-13 13:40:08.819  INFO 20488 --- [main] o.s.b.w.embedded.tomcat.TomcatWebServer  : Tomcat started on port(s): 8095 (http) with context path ''
2022-01-13 13:40:08.865  INFO 20488 --- [main] c.s.agent.automation.RemoteDebugDriver   : 开启webview相关功能
2022-01-13 13:40:11.857  INFO 20488 --- [Forwarding newSession on session null to remote] o.o.selenium.remote.ProtocolHandshake    : Detected dialect: W3C
2022-01-13 13:40:11.919  INFO 20488 --- [main] c.s.agent.automation.RemoteDebugDriver   : chromeDriver启动完毕！
2022-01-13 13:40:11.921  INFO 20488 --- [main] c.s.a.b.android.AndroidDeviceBridgeTool  : 开启安卓相关功能
2022-01-13 13:40:11.935  INFO 20488 --- [main] com.sonic.agent.AgentApplication         : Started AgentApplication in 14.966 seconds (JVM running for 16.336)
2022-01-13 13:40:12.785  INFO 20488 --- [AgentNettyClient-3-1] c.s.a.b.android.AndroidDeviceBridgeTool  : 安卓设备监听已开启
2022-01-13 13:40:12.823  INFO 20488 --- [Device List Monitor] c.s.a.b.a.AndroidDeviceStatusListener    : Android设备：XPL4C20103002063 ONLINE！
2022-01-13 13:40:13.807  INFO 20488 --- [AgentNettyClient-3-1] com.sonic.agent.netty.SecurityHandler    : Agent:/10.10.12.100:30183 请求连接到服务器 /10.10.220.138:8095 !
2022-01-13 13:40:14.097  INFO 20488 --- [main] ConditionEvaluationReportLoggingListener : 

Error starting ApplicationContext. To display the conditions report re-run your application with 'debug' enabled.
2022-01-13 13:40:14.112  INFO 20488 --- [AgentNettyClient-3-1] com.sonic.agent.netty.SecurityHandler    : Agent:/10.10.12.100:30183 收到服务器 /10.10.220.138:8095 返回验证消息: {"msg":"auth","result":"pass","id":2}
2022-01-13 13:40:14.114  INFO 20488 --- [AgentNettyClient-3-1] com.sonic.agent.netty.SecurityHandler    : 服务器认证通过！
2022-01-13 13:40:14.116  INFO 20488 --- [AgentNettyClient-3-1] com.sonic.agent.netty.SecurityHandler    : 当前sonic-agent版本为：v1.3.0-beta1.1
2022-01-13 13:40:14.121  INFO 20488 --- [AgentNettyClient-3-1] c.sonic.agent.netty.NettyClientHandler   : Agent:/10.10.12.100:30183 连接到服务器 /10.10.220.138:8095 成功!
2022-01-13 13:40:14.174 ERROR 20488 --- [main] o.s.boot.SpringApplication               : Application run failed

java.lang.IllegalStateException: Failed to execute ApplicationRunner
	at org.springframework.boot.SpringApplication.callRunner(SpringApplication.java:802) ~[spring-boot-2.4.11.jar!/:2.4.11]
	at org.springframework.boot.SpringApplication.callRunners(SpringApplication.java:789) ~[spring-boot-2.4.11.jar!/:2.4.11]
	at org.springframework.boot.SpringApplication.run(SpringApplication.java:346) ~[spring-boot-2.4.11.jar!/:2.4.11]
	at org.springframework.boot.SpringApplication.run(SpringApplication.java:1329) ~[spring-boot-2.4.11.jar!/:2.4.11]
	at org.springframework.boot.SpringApplication.run(SpringApplication.java:1318) ~[spring-boot-2.4.11.jar!/:2.4.11]
	at com.sonic.agent.AgentApplication.main(AgentApplication.java:24) ~[classes!/:v1.3.0-beta1.1]
	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[na:na]
	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:77) ~[na:na]
	at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[na:na]
	at java.base/java.lang.reflect.Method.invoke(Method.java:568) ~[na:na]
	at org.springframework.boot.loader.MainMethodRunner.run(MainMethodRunner.java:49) ~[sonic-agent-prod.jar:v1.3.0-beta1.1]
	at org.springframework.boot.loader.Launcher.launch(Launcher.java:108) ~[sonic-agent-prod.jar:v1.3.0-beta1.1]
	at org.springframework.boot.loader.Launcher.launch(Launcher.java:58) ~[sonic-agent-prod.jar:v1.3.0-beta1.1]
	at org.springframework.boot.loader.JarLauncher.main(JarLauncher.java:88) ~[sonic-agent-prod.jar:v1.3.0-beta1.1]
Caused by: io.appium.java_client.service.local.InvalidServerInstanceException: The main Appium script does not exist at 'C:\Users\Administrator\AppData\Roaming\npm\node_modules\appium\build\lib\main.js'
	at io.appium.java_client.service.local.AppiumServiceBuilder.findMainScript(AppiumServiceBuilder.java:163) ~[java-client-7.6.0.jar!/:na]
	at io.appium.java_client.service.local.AppiumServiceBuilder.loadPathToMainScript(AppiumServiceBuilder.java:317) ~[java-client-7.6.0.jar!/:na]
	at io.appium.java_client.service.local.AppiumServiceBuilder.createArgs(AppiumServiceBuilder.java:373) ~[java-client-7.6.0.jar!/:na]
	at org.openqa.selenium.remote.service.DriverService$Builder.build(DriverService.java:358) ~[selenium-remote-driver-3.141.59.jar!/:na]
	at io.appium.java_client.service.local.AppiumDriverLocalService.buildService(AppiumDriverLocalService.java:91) ~[java-client-7.6.0.jar!/:na]
	at com.sonic.agent.automation.AppiumServer.start(AppiumServer.java:22) ~[classes!/:v1.3.0-beta1.1]
	at com.sonic.agent.tools.LaunchTool.run(LaunchTool.java:27) ~[classes!/:v1.3.0-beta1.1]
	at org.springframework.boot.SpringApplication.callRunner(SpringApplication.java:799) ~[spring-boot-2.4.11.jar!/:2.4.11]
	... 13 common frames omitted

2022-01-13 13:41:44.481  INFO 20488 --- [Device List Monitor] c.s.a.b.a.AndroidDeviceStatusListener    : Android设备：XPL4C20103002063 OFFLINE！
2022-01-13 13:41:44.491  INFO 20488 --- [Device List Monitor] c.s.a.b.android.AndroidDeviceBridgeTool  : 发送shell指令 wm size 给设备 XPL4C20103002063 异常！
2022-01-13 13:41:44.493 ERROR 20488 --- [Device List Monitor] c.s.a.b.android.AndroidDeviceBridgeTool  : device 'XPL4C20103002063' not found
2022-01-13 13:41:44.493  INFO 20488 --- [Device List Monitor] c.s.a.b.android.AndroidDeviceBridgeTool  : 获取屏幕尺寸失败！拔插瞬间可忽略该错误...
2022-01-13 13:41:44.494  INFO 20488 --- [Device List Monitor] c.s.a.b.a.AndroidDeviceStatusListener    : Android设备：XPL4C20103002063 OFFLINE！
2022-01-13 13:41:44.506  INFO 20488 --- [Device List Monitor] c.s.a.b.android.AndroidDeviceBridgeTool  : 发送shell指令 wm size 给设备 XPL4C20103002063 异常！
2022-01-13 13:41:44.507 ERROR 20488 --- [Device List Monitor] c.s.a.b.android.AndroidDeviceBridgeTool  : device 'XPL4C20103002063' not found
2022-01-13 13:41:44.508  INFO 20488 --- [Device List Monitor] c.s.a.b.android.AndroidDeviceBridgeTool  : 获取屏幕尺寸失败！拔插瞬间可忽略该错误...
2022-01-13 13:41:54.079  INFO 20488 --- [Device List Monitor] c.s.a.b.a.AndroidDeviceStatusListener    : Android设备：XPL4C20103002063 ONLINE！
2022-01-13 13:41:54.087  INFO 20488 --- [Device List Monitor] c.s.a.b.android.AndroidDeviceBridgeTool  : 发送shell指令 wm size 给设备 XPL4C20103002063 异常！
2022-01-13 13:41:54.089 ERROR 20488 --- [Device List Monitor] c.s.a.b.android.AndroidDeviceBridgeTool  : device offline
2022-01-13 13:41:54.090  INFO 20488 --- [Device List Monitor] c.s.a.b.android.AndroidDeviceBridgeTool  : 获取屏幕尺寸失败！拔插瞬间可忽略该错误...
2022-01-13 13:41:54.090  INFO 20488 --- [Device List Monitor] c.s.a.b.a.AndroidDeviceStatusListener    : Android设备：XPL4C20103002063 OFFLINE！
2022-01-13 13:41:54.098  INFO 20488 --- [Device List Monitor] c.s.a.b.android.AndroidDeviceBridgeTool  : 发送shell指令 wm size 给设备 XPL4C20103002063 异常！
2022-01-13 13:41:54.101 ERROR 20488 --- [Device List Monitor] c.s.a.b.android.AndroidDeviceBridgeTool  : device still authorizing
2022-01-13 13:41:54.103  INFO 20488 --- [Device List Monitor] c.s.a.b.android.AndroidDeviceBridgeTool  : 获取屏幕尺寸失败！拔插瞬间可忽略该错误...
2022-01-13 13:41:54.104  INFO 20488 --- [Device List Monitor] c.s.a.b.a.AndroidDeviceStatusListener    : Android设备：XPL4C20103002063 OFFLINE！
2022-01-13 13:41:54.175  INFO 20488 --- [Device List Monitor] c.s.a.b.a.AndroidDeviceStatusListener    : Android设备：XPL4C20103002063 ONLINE！

Eason

重点内容在这里
The main Appium script does not exist at 'C:\Users\Administrator\AppData\Roaming\npm\node_modules\appium\build\lib\main.js
如果你本地有appium desktop，请卸载，然后用npm i -g appium

jia

好的谢谢已解决

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